Frequently Asked Questions


I prefer discreet shipping and billing. How can you help me?
Many customers request discreet shipping. All items are shipped in USPS or UPS shipping boxes and our return address will be listed as our company name: Intimonth LLC. Billing on your credit card statements always is shown as Intimonth LLC.

What about shipping charges?
Shipping is detailed in the checkout pages and is dependent on the shipping method you prefer. See the Policies to view the current shipping charges.

Where's my shipment?

Shipments are sent out the 15th of the month and will take upto 10 days to receive it. Please contact us if you do not receive your shipment.

May I choose which months to send?
Our subscriptions are for consecutive months only.

Will I be obligated into a whole year as a member?

No, unlike other clubs we have absolutely no minimum membership time. You pick how many months you would like to join or give as a gift. You can join any of our clubs from 1 to 12 months or ongoing. You may cancel at anytime

How do I cancel my membership?

Send an email to cancel@intimonth.com and include your name and address. You may also call us at 1 888 930 9922. Please review the cancelation policy in th terms and conditions.

What is the best way to find out her lingerie size?
Just discreetly check her lingerie drawer for sizes to her panties or other lingerie. See chart below.

Size
Bust
Cup Size
Waist
Hips
Small
34 - 36"
A - B
24 - 26"
34 - 36"
Medium
36-38"
B - C
26-29"
36-39"
Large
38 - 40"
C - D
29 - 32"
39 - 42"
S/M
34 - 36"
A - B
24 - 26"
34 - 36"
M/L
36 - 38"
C - D
28 - 32"
38 - 40"
1X/2X
40 - 48"
C - DD
34 - 42"
44 - 52"
3X/4X
48 - 54"
D - DD
42 - 48"
52 - 58"
One Size
34 - 40"
B - C
24 - 32"
34 - 42"
One Size Plus
38 - 48"
C - DD
30 - 42"
40 - 52"

What is your Guarantee policy?

100% Satisfaction is guaranteed as a member. Our members happiness is very important to us and we will make it right by either replacing a shipment or refunding your returned unused shipment if there is any problem.

What if she needs a different size?

Not to worry. Her first package includes a change of size request form. Just send it back to us with her lingerie and the size will be immediately adjusted for that piece and all future orders.

Who is Intimonth LLC?
Intimonth LLC has been in business since 1998.

Tell me about the quality of the lingerie my recipient will receive?
We only ship premium quality lingerie. Guaranteed. We are very focused on the quality of the lingerie we select and each piece is inspected before it is shipped to your recipient. When choosing our selections, we look for the finest fabrics and laces and quality workmanship.
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